Rethinking Equity Trading at Nasdaq [prev] [toc] [next]

Nasdaq's Response

Moderator,
Marshall Blume:


Generally, the pace of change in the secondary markets for stocks and bonds has been slow, torturously slow. A tortoise appears a speed demon by comparison. After all, those profiting from existing arrangements quite rationally resist change, and they frequently have the wherewithal to maintain the status quo.

Change does occur. At the end of World War II, most equity investors were individuals, some of great means, but still individuals. Gradually, institutions made their presence known and by the mid-sixties, became a force with considerable clout. The fixed- and high-commission rates of those years and the associated abuses generated outcries from the institutional investors themselves, as well as the powers in Washington: the SEC, Congress, and the Department of Justice.

This frustration ultimately resolved itself in the 1975 Amendments to the Securities Exchange Act of 1934. These amendments not only abolished fixed-commission rates, but set in motion a whole series of events that led to a significant increase in competition in the trading of those securities listed on registered exchanges. The registered exchange markets became linked through the consolidated reporting of trades (fully operational in 1976), the consolidated quote system (1978), and the intermarket trading system (1983).

Since these major changes, not much changed in the trading of U.S. equities until 1997 with the SEC issuance of the order handling rules. Like the 1975 Amendments, many in the industry resisted the changes that these new rules ultimately required. The catalyst for these new rules was perhaps the study by Christie and Schultz, which concluded that the spreads in Nasdaq stocks were high and attributed these high spreads to collusion.

Whatever one thinks of this study, the study did galvanize the frustrations of virtually the same cast of characters that were instrumental in passing the 1975 Amendments. There was the usual chorus of civil lawsuits and investigations by both the Department of Justice and the Securities and Exchange Commission. Ultimately, Nasdaq was forced to change its governance, making it more responsive to the needs of investors. The SEC then imposed the new order handling rules.

Today, dealer profits are down, and it is likely that over the next several years, we shall see changes of the same magnitude similar to those that followed the 1975 Amendments. The speakers today will be addressing these changes.

Speaker
Dean Furbush:

One thing is for sure: Nasdaq is not standing still. The magnitude of the changes that have happened at Nasdaq and that will continue to happen have to be understood in the context of the investor-oriented mission of Frank Zarb and the NASD leadership team. Our quest for continual improvement can only be fully understood in the context of the input and support of what we call our NASD and Nasdaq "publics."

The Baruch College event brings together leaders from some of our key publics. Key representatives from the sell-side, the buy-side, day traders, the SEC, and academia are participating in this conference. Many have played a key role in documenting, critiquing, helping to set policy and, of course, trading on the Nasdaq market. The diversity of viewpoints represented makes it impossible for us to agree with each other on each specific issue; but I think we all share the goal of Nasdaq being a strong and successful stock market.

It’s worth describing briefly a couple of the key frameworks within which we at the NASD and Nasdaq consider policy. One is our value chain and another is the web framework for our market structure. Then I’d like to discuss some of the changes that have occurred in Nasdaq in 1997 and some that are planned for the future.

Each arrow in our value chain points ultimately toward investors, both retail and institutional— knowing of course that institutional investors represent millions of individual investors through their mutual funds and pension funds. Supporting investors directly are investor interfaces that supply electronic or personal trading and account management services. Those functions are, in turn, supported by order entry firms, which aggregate orders and channel them to the market.

Further upstream are entities that provide liquidity services. Historically, this has meant Market Makers, but more and more it also means investors, showing up in another spot in the value chain as we face up to the reality that, natural investors are the ultimate source of liquidity.

Furthest upstream are the issuers that list securities on our market. They account for the vast majority (but due to third market trading not all) of the grist for the Nasdaq value chain, which ultimately serves investors.

The disaggregation of market functions described here is somewhat arbitrary. Much finer disaggregation is possible, for example, by accounting for distinctions among introducing brokers, clearing brokers, and correspondent brokers. Chunkier aggregation can also make sense. Merrill Lynch, for example, is involved at the investor interface level, as an order aggregator, and as a liquidity provider. Where is Nasdaq in the value chain? Two main places. First, it sits in the middle of the value chain as an information provider and as a transaction service provider supporting the entry and execution of orders through SelectNet, SOES and ACT.(5) Most importantly, though, it is the whole environment—certainly the massive computer network and systems that make it all possible, but also the entity that brings together each of the key market players (including the SEC and NASD Regulation). Nasdaq’s revenue from its place in the value chain comes from three roughly equal parts:

  1. transaction service provision through SelectNet, SOES, and ACT;
  2. listing fees; and
  3. information provision (selling the trade and quote data that are a by-product of the trading process).

The value chain analysis helps us focus on our primary intent, which is to be the market of choice for investors. Doing that right coincides with being the market of choice for issuers.

A correlative framework is what we call the Nasdaq web, which is conceptually related to, but is not the same as the World Wide Web. In fact, the Nasdaq network that first linked market participants in 1971 was one of the precursors of the World Wide Web we know today. Drawing on the value chain framework just described, consider the separate market functions of transaction services and information provision. The idea of our web is to provide an environment…

  1. where multiple transaction services providers can compete on product and price (both quoted prices and commissions, which may be lowered due to payment for order flow); and

  2. where information provision is centralized to provide fair and transparent trading. This provides an important resolution to the dilemma debated for years wherein centralization is considered the ideal for providing investors with the best price, but where competition among Market Makers (fragmentation) is considered the best way to enhance innovation and competition.

Information is centralized in the Nasdaq quote and trade montage, but multiple transaction services modes are encouraged. Among other characteristics, product variability can come through different trading modes that deal with variable types of demand for trade characteristics such as size, immediacy, and anonymity. Until 1997, most of the variability was supplied by variation in the product offerings of Market Makers. In 1997, the Nasdaq web was expanded as Electronic Communication Networks became directly linked to the transaction service web. (6)

The major changes to the Nasdaq market in 1997 were the introduction and phase-in of the order handling rules, which began in January and were completed by mid-October. These rules included a switch, beginning in June, to a 1/16 minimum quote increment for stocks with bids above $10. (Stocks with bids below $10 maintained an unchanged quote increment of 1/32.) Roughly speaking, these innovations lowered spreads by about 30 percent and an incremental 10 percent, respectively, likely saving investors in excess of $500 million over the course of the year.(7)

The order handling rules have two key provisions, with two consequent economic effects: subject to a few exceptions, investor limit orders began to be required to appear within the central Nasdaq quote montage either reflected in Market Maker quotes or through ECNs; and Market Maker orders placed in ECNs began to be required to appear with the central montage. The investor limit order aspect of the rules constituted an increase in the directly manifested supply of liquidity— theoretically, a movement along and down the demand curve and leading to more liquidity provision at a lower price. The evidence, in terms of investor savings, supports the theory. The ECN aspect of the rules had an additional incremental effect, lowering spreads for the simple reason that the definition of the spread was now changed. For the first time, ECN information was included in the Nasdaq montage, which had already been, for Instinet, a key (though unlinked) aspect of the Nasdaq market for some time.

For reasons that are well known to students of market microstructure, the effect of the move to 1/16 quote increments was most noticeable for stocks that had already been phased in to the order handling rules, that traded in substantial volume, and whose stock prices were relatively low. This finding suggests that continual shrinking of the quote increment will not necessarily lead to additional investor savings.

Decisions made by Nasdaq in 1997 will have further consequences for the market in 1998 and beyond. These include the decision to move to decimal rather than fractional quote increments, the proposal to replace the SOES and SelectNet systems with an integrated order delivery and execution system, and the proposal to institute a Nasdaq book for order aggregation in the Nasdaq montage.

The web framework discussed here provides the foundation for the idea I would like to conclude with. I believe that our greatness will correspond to the degree to which we can express one simple idea: openness. I see five dimensions of openness to work for. The dimensions are mutually reinforcing.

  1. Open work processes within NASD, including open—in fact gushing—information flows and openness to new ways of organizing our work relationships.

  2. Openness to new content—new solutions to running our market and its regulation. To an impressive extent, I believe, we attempt to improve our market continually.

  3. Open communication—particularly as we fulfill the potential that is available through the strengths of each of our market constituents, through their interaction in our market, and through their input to our improvement initiatives informally and on various committees.

  4. Open market and regulatory architecture. I believe that our finest legacy comes from our historically open market concept. By building on the strength of our multiple Market Maker system, driving it toward multiple-modality, we can be all things to all investors. We can make trading seriously cheap. We can become inevitable. This can happen in NASD RegulationSM (NASDRSM ) too, as we learn how to use technology in tandem with self-regulation to leverage maximum insight into regulated-entity practices.

  5. Open systems. This is a technology point. It is the technological manifestation of item four, leading toward massive transparency and control at the very edges of the NASD network, through PCs everywhere. Perhaps it should be combined with item four, but I have kept it separate to highlight the criticality of our computer systems and the people who maintain and improve them.

The NASD’s policies are toward openness across all five dimensions. More and more, this is a characteristic of any successful organization that seeks to attract and retain high-quality staff. But it is especially true for an information processing and producing organization such as the NASD.

Discussion

Peter Jenkins:
From a transaction stand point, both the buy-side and the sell-side are starting to think about different ways of doing business. The growth of ECNs has changed the landscape in the marketplace. The buy-side trades are getting closer to the point-of-sale. They are influencing pricing far more than they have ever done before. This has forced the regulators to take a look at the structure and see if everything is working right so one can monitor this type of activity.

There is always a fear of doing business away from the core market. Whether it is the New York Stock Exchange or Nasdaq, you were going to get fractionalization. Everything was going to be done in different places and you were not going to get everybody negotiating together.

With screen-based systems you can have indications of interest in transactions taking place pretty much anywhere and have it perfectly visible to most of the players. There is also the issue of anonymity as the consolidation of order flow falls within fewer and fewer institutions. As institutions get larger, there is still that concern over anonymity.

There is a concern of getting the best price. In the institutional community, you will go anywhere to (a) source the liquidity and (b) trade at the right price. People are finally breaking away from the thought that "it has got to be done here," or that "it is not the right price." You are pricing the merchandise on your own, whether it is on an ECN, off board, upstairs at a brokerage firm, or on a new type of system. People are willing to trade away from what we call the central market today. There is competition, and I think that is very positive.

Bill Lupien:
We are all struggling to find one solution that satisfies everybody. My question is, can one size fit all? If I think of it in the clothing context, the answer is an obvious "no." If I think of it in terms of market structure, it is also a resounding "no." There are an unbelievable number of constituents in the market today and in various parts of the market. When I started in this business, things were pretty simple. We knew what exchanges were. We knew what brokers were and we knew who the customer was. Today, I do not think any of us know any of those things, starting with the exchanges or Nasdaq. I am not exactly sure what Nasdaq is today and for that matter what it wants to be in the future. How can we get from where we are today— which is a very complex and, for many, a confusing and challenging environment—to a better market?

"Do we have the best market today?" Some evidence would say we have a great market. Evidence also shows that many of the people on the buy-side finish each day with unsatisfied orders that at least theoretically they would have liked to have traded that day but could not get through the process.

I, for one, would like to see a freer environment to encourage the innovation process that has to take place. It is frightfully expensive and it takes an inordinate amount of energy and knowledge to ferret one’s way through the regulatory and business issues we face every day to bring out a new system. Probably the biggest uncertainty that we face is, will the market want what you have? This country is so regulated, so confined in its structure, and sometimes the regulatory environment is used as an impediment to innovation.

One of my major concerns is the unintended consequences of change. I do not know how we go about dealing with that because it is a conundrum— how do you have an innovative environment and not have unintended consequences? A perfect example of unintended consequences, is where the Nasdaq folks got together to develop the Small Order Execution System for one purpose and it became a device that had lots of unintended consequences. I have been a Market Maker at Nasdaq and frankly this may surprise you, I do not think of the SOES bandits as bandits. I think of them as people who are coming to trade at my price because I have my price up there.

I am worried that as we go to almost an infinite number of price increments, we lose the clustering of orders at a price that in fact gives greater size. We may find that we have only small orders at every price increment. It then becomes very hard to figure out where the real prices are.

Kevin Foley:
One of the things I like to do when meeting somebody from Nasdaq is to ask, "What is Nasdaq’s mission?" "What is it that Nasdaq wants to do?" Those are the key questions.

The term I would like to introduce into this discussion is "bandwidth." The plummeting cost of bandwidth makes so many things possible. These things are possible from a market structure point of view, and they must be addressed from a regulatory standpoint as well. This was not possible a few short years ago. A lot of people think that Nasdaq is in the technology business. There are private firm alternatives for members and for investors. There are some disgruntled members that are finding their costs are exploding. If you look to the buy-side, dealing with one entity rather than multiple entities can provide different sizes for different participants. That is going to provide choice and innovation.

All these things can be done in a way that is transparent to the trader. The market we think of in the future is not going to reside in one single computer. It is going to reside on the screens of the traders who are making the markets.

Thomas Joyce:
Was there in fact a need for reform? Clearly there was. Spreads were not behaving the way they should have behaved. The SEC set out with an admirable target of trying to tighten spreads and to increase transparency in the marketplace. The SEC should be pleased that the goal was largely accomplished.

There are bad apples in every market and in every industry, and as a self-regulatory organization, it is Nasdaq’s responsibility to weed these people out. I will contend that spreads were too wide because of predatory practices in the marketplace. If you look back, spreads started to widen around the time the SOES impact deepened within the marketplace.

Spreads widened because of traders’ natural response to predatory practices in the marketplace. Traders collectively were responding to something they did not like to deal with, and it was somewhat forced upon them. Where it was forced upon them gets back to tier sizes. Tier sizes are an unnatural way to create liquidity.(8) You have to interject back into the marketplace natural volumes.

Customer orders are clearly dictating what the natural volumes are out there. The Market Maker’s choice to show up at a price with a certain amount of size, which is also natural volume, should be encouraged. Market Makers showing up at a price with a forced volume size does not do anybody any good.

Short of eliminating the tier sizing overnight, Nasdaq is currently eliminating two order execution systems and consolidating them into one integrated order delivery system. I think it will make everybody’s lives easier and will enhance what was clearly the goal—tighter spreads and more transparency in this marketplace.

It may become more commonplace to find Market Makers out there aggressively trading, instead of the more benign approach of simply trying to capture spreads. As Market Makers get more aggressive in their trading profiles, you may interject something in the marketplace that you clearly did not want— more hedge fund type trading.

We must be sure that the structures we leave in place are the structures that will continue to protect the investors out there. In no uncertain terms, the most effective, efficient markets with the highest degree of integrity, the markets that are the envy of the world, are the United States capital markets. Nasdaq is clearly an enormously important component of that.

We do need to fine tune it, however. There is nothing wrong with tighter spreads and more transparency. We should all work towards that end. But let’s be sure that as we get to that end, we do not introduce things that we are not going to be happy with three and four years from now.

(5) ACT(Automated Confirmation Transaction) is the trade comparison system that supports trade reporting, clearance, and settlement.

(6) Following the conference, but prior to the publication of this manuscript, the NASD announced an agreement in principle to partner with OptiMark and a merger with the American Stock Exchange, which awaits an Amex membership vote as of this writing. These relationships have the potential to extend the web (market of markets) concept further still.

(7) At least through 1998, you can go to www.academic.nasd.com for detailed information on the effect of the rules and 1/16 increments on Nasdaq market quality.

(8) "Tier size" refers to the minimum number of shares a dealer’s quote must be good for.

Dean Furbush, Nasdaq Chief Economist and Director of Strategic Planning


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