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Works with all versions of Netscape except 6.0 and all versions of Internet
Explorer
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People using the AOL browser or using a Macintosh sometimes
encounter difficulties using this service
If this is your first visit to the chat reference, you may be asked to accept
a Meadco Security Certificate. You must accept this in order for our site
to work for you. You will then be taken directly to our site.
Getting
the Most from Your Online Chat:
Type brief messages.
If you have a lot to say, send a series of short messages one after the other
but end each one with an ellipsis (...), like this:
I would like help finding info on how stock prices on...
(click "Send" button)
the New York Stock Exchange relate to bond rates... (click
"Send" button)
from 1970-2000. I have already looked in the catalog for...
(click "Send" button)
books but I can't seem to find anything. What would you
suggest? (click "Send" button)
When you type an ellipsis in a message, it's a signal to the librarian that
you intend to send another message immediately.
After sending message, wait for a reply so your messages don't get out of
synch with those of the librarian.
Be specific in describing the information you need.
Return to chat online as often as you need, even if it's only a few minutes
since your last chat.
About Chat
Reference
Available as noted on the hours
page.
If service not open, send your question by
e-mail.
This service is best for:
advice about how to begin researching a topic
suggestions about databases
to use
tips about how to search databases, the library
catalog, or the web
assistance with evaluating the usefulness of a resource (book, article,
web site, etc.) for your assignment
help checking whether the library has a copy of a book, magazine, journal,
etc., that you need
explanation of library services
and policies
If you need a lot of instruction in how to use a database, consider
coming in to the library's reference
desk or attending library workshops.
This service is not intended for providing answers to "factual"
questions (e.g., "What is the G.D.P. of China?"). We may instead
suggest the resource(s) to help you answer your question.
Use of this service constitutes consent for the library to use the transcript
of the interaction for research purposes provided that identifying information
about the user is deleted.
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